Business Support

Quality philosophy
Mixed crystal production
Automated equipment development to ensure stable and timely delivery
The equipment is pioneering and progressiveness, which is second to none in the industry.
Risk Control
Continuous improvement of standardization, training, supervision and inspection mechanisms, and incentive mechanisms
Ensure stable production process and zero consecutive safety accidents for many years
Timely delivery with quality and quantity assurance
Supply Chain Management Department
The company has established a stable supply system for strategic and partner level suppliers, monitored procurement and inventory through cost specific and inventory models, implemented a daily production scheduling mechanism, and achieved effective cost control while ensuring the stability of the supply system. The timely delivery rate has been at a high level, and key indicators have shown good trends.
Quality philosophy
1

Source control

2

Stability control

3

Shipping Guarantee

4

After-sales guarantee

01

Supplier control

Supplier import management

Incoming monitoring mechanism

Supplier supervision and evaluation

Supplier improvement mechanism

02

Process control

Risk control before mass production

QCP full process monitoring

Process inspection and monitoring

Continuous improvement mechanism

03

Shipment control

Analysis and testing equipment assurance

Sample machine error benchmarking analysis

SPC control of shipment projects

Full model reliability inspection

04

Customer service

FAE assists with initial import

Assist in resolving abnormal issues

Response/processing timeliness guarantee

Comprehensive technical services

Quality Assurance Department
International level quality control system, strict control of the four major process chain management, to ensure that products meet safety standards.
Initial import
Equipped with experienced FAE
Assist in trial and problem-solving
Abnormal parsing
Quick analysis of usage issues
Assist in resolving and eliminating impacts
After-sales service
Cooperate to complete the required tasks
Response/processing timeliness guarantee
Regular visit
Proactively obtaining customer needs
Continuously improving and enhancing
Construction of the "2+X" certification system
At present, the "2+4" six system is operating efficiently, laying a solid foundation for the company's stable development
CNAS Laboratory
The first in the industry to receive CNAS laboratory accreditation (CNAS L13706)
16 projects provide analysis and testing technology services that meet various standard methods
The testing capability has reached the international mutual recognition level and has been recognized as an "Enterprise Technology Center" by the country
Hebei Province Key Laboratory of Organic Luminescent Materials